Order processing times are counted in business days Monday through Friday excluding national holidays and may take 1 to 4 business days with a maximum of 7 business days, depending on immediate item availability.
All orders received before 3 pm PST, Monday through Friday, will begin to process the same day. Orders received after the cutoff time, 3 pm PST, will begin to process the next business day.(Process does not mean shipped)
Address changes are not allowed after an order has been placed. If a customer must change the shipping address prior to shipment, the customer must frist, cancel the existing order then resubmit the order with the appropriate shipping address.
Shipping Time frames and Confirmation Emails
Our systems will send you an automated shipment confirmation email, with a tracking number, when we have processed your order and it is picked up for delivery, at this time the shipment method time frame will commence. Please note our shipping carrier does not process orders on Sunday. Therefore, if you place an order after the cutoff time on Friday, you may experience a delay between your shipping confirmation email and the actual shipment of your order.
- Domestic Orders shipped within the USA using USPS Priority Mail, UPS Ground, or Flat rate shipping average 2 – 3 business days for arrival, with the 48 Continental US States.
- Domestic orders that are being shipped from an international country can expect a 5-7 day delivery time.
- International orders shipped from the USA with USPS Priority Mail International can average 6 -10 business days for delivery.
- International orders shipped using USPS Express Mail International shipped from USA can average 3 – 5 business days for arrival (pending normal customs clearance).